Stay connected with our great value social tariff fibre broadband.

With the rise in cost of living expenses, FibreNest want to support as many people as possible by providing discounted broadband options to those who may need it most.

How is a Social Tariff different from a normal broadband plan?

Our Social Tariff plan offers identical performance to our regular 36Mb standard broadband plan. The main difference is that there’s no £25 set-up fee and the monthly rental is discounted by 50%. You can also leave or end the plan at any time without incurring any charges. We just ask for 30 days' notice if you no longer want it.

How does FibreNest’s Social Tariff plan work?

If you’re the FibreNest Accountholder and in receipt of a qualifying government benefit you can order our 36Mb Social Tariff. Once we’ve approved your order, you can remain on this tariff for as long as you’re receiving benefits. We’ll contact you once a year to see how things are going and renew your plan if required. Should your claim status change you’ll need to contact us straight away to let us know.

Terms & Conditions: FibreNest’s Social Tariff discount is available to FibreNest customers in receipt of a qualifying Government benefit. The benefit claimant must be the same person as the FibreNest account holder and only one discount per account will be permitted. You consent to provide the information requested to allow FibreNest to verify your benefit status in order that you may receive the discount. You are required to immediately contact FibreNest if your claim status changes. Discounts only apply to specific broadband products. Should you request to move a broadband tariff that does not qualify for a Social Tariff discount this decision will be entirely at our discretion. In making such decisions we will consider your previous payment history and current circumstances. Where you are in receipt of a Social Tariff discount you must maintain your payments to continue to receive the service. Failure to do so may result in your service being suspended or terminated.

Contact us: we’re here to help

With exceptional customer service; our UK call centres offer help and advice from
Mon to Fri, 8am - 8pm | Sat & Sun, 9am - 5pm

Call us on 0333 234 2220

Or email support@fibrenest.com